LB Underground Service Locations & Engineering

Why is it important to Dial Before You Dig Telstra Cables

Dial Before You Dig is the first and most important step you must take to ensure that any new development, such as digging, is safe and damage-free. Even driving in a star picket or digging in your own backyard may damage any underground communications network. However, by taking some simple precautions and being more careful you can avoid this.

Whether you’re creating a backyard pool or building a new driveway, landscaping your yard or digging a trench, you’ll need to be able to spot any underground utilities that may be under your work area. You don’t want to risk cutting or destroying power or phone lines, sewage or stormwater pipes that could lie beneath the surface.

Locating Telstra wiring is an essential component of every construction, excavation, or planning process. These wires may look like a bland piece of non-threatening plastic-coated wire underground with the potential to cause little electrical damage or liquid flooding, but inadvertently disrupting these telecommunication cables can have a significant impact in many ways.

Telecommunication cables transmit information. They allow us to communicate with friends, family, businesses, and work associates by phone, internet, email, and any other application that requires an internet connection.

What will happen if I didn't dial before digging?

Excavators were not in touch with the dial before digging, causing damage to important underground infrastructure. Struck-through utilities can have a variety of negative consequences. Damaging a line can result in the disruption of service to a person’s house or the whole community, as seen recently by major media publicity for telecom service outages, obviously the worst.

Even when homeowners are advised to “dial before you dig,” many believe it is only for major projects like building an in-ground swimming pool. Installing a mailbox, fence, gardening or shrubbery is seen by many individuals as little undertakings that don’t merit the effort.

Dangers of excavation

  • Power cables often run beneath the surface. Underground utilities may be placed just below the surface or even deeper into the Earth. Even if you believe you know where utility lines exist, roots and vines might push them aside over time. There are several hazards and penalties associated with digging without informing:
  • Serious injury or death. It’s possible that striking a service line will result in electrocution. A gas line might need to be evacuated, or it may even cause an explosion.
  • Loss of service. Cutting a fibre optic line can result in the loss of cable TV, internet, or phone service. It might also impact an entire street or community.
  • Legal action. The attorney general has the authority to investigate both people who break service lines as well as utility firms that do not identify them

Emergency services

Damage to underground electrical cables can cause fatal or severe injury and the law says you must take precautions to avoid danger.

Cutting or drilling through telecommunication cables in your neighbourhood will result in the loss of wireless access as well as phone service. Telstra will demand compensation for any losses incurred as a result of the violation. Only a Certified Locating agency is allowed to enter the Telstra network for locating purposes.

We have extensive experience in locating underground Telstra cables for domestic and commercial clients. Don’t make a costly mistake by excavating where these cables are so contact us today to locate your Telstra cables.